Conditions of Sale

30 days return period starts on the date you receive your order. You can get the refund or we can send you a replacement. The product you return must be unused, in its original condition and packaging. Electrical parts are not returnable if installed!!

 
If you received the correct undamaged product then you pay the return fees. If we messed up and the product was incorrect or faulty then we pay the return fees. That simple. 

As we process your order, we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable. If there are certain products that are temporarily unavailable, we will send the available products and will refund for the rest of the order. If available, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you choose to refuse this offer, we will reimburse the unavailable product. 

All products sold at Goldwagen have the producer’s warranty for 6 months.

The warranty period begins from the moment the product is delivered from the Seller to the Purchaser. The warranty covers the product’s material and production defects.

The warranty is not valid in case of damages caused due to:

• normal wear during operation,
• poor maintenance,
• wrong installation,
• wrong usage,
• other damage caused by external factors,
• using spare parts on cars taking part in competitions.